Grateful Paw Support

Terms of Service

Last updated: June 2025

By purchasing from or using gratefulpaw.com, you agree to these terms. Please read them before completing a purchase.

What you're buying

Grateful Paw sells digital dog training guides — PDF, ePub, and mobi formats — delivered electronically after purchase. There is no physical product, no subscription, and no recurring charge. You pay once and keep the files.

Delivery

After a successful payment, you'll receive an email with a secure access link. You can download your files immediately. If you don't receive the email within a few minutes, check your spam folder or contact us at support@gratefulpaw.com.

Refund policy

60-day money-back guarantee, no questions asked. If you're not satisfied for any reason, email us within 60 days of purchase at support@gratefulpaw.com and we'll issue a full refund. No hoops, no interrogation.

Refunds are processed back to the original payment method within 5–10 business days depending on your bank or card issuer.

Pricing

Prices are displayed in US dollars at checkout. Grateful Paw reserves the right to change pricing at any time. The price shown at the time of your purchase is the price you pay.

Intellectual property

All content is owned by Grateful Paw. You may download and use the materials for your personal, non-commercial use only. You may not redistribute, resell, or republish any part of the content.

Payments

Payments are processed securely by Stripe or PayPal. Grateful Paw does not store your card number or payment credentials. By completing a purchase you agree to the terms of the applicable payment processor.

Limitation of liability

Grateful Paw provides training information for educational purposes. Results vary. We are not liable for any damages arising from the use of our materials. Our maximum liability to you is the amount you paid for your purchase.

Contact

Questions? Email support@gratefulpaw.com.